NSClient++ Help (#1) - Unable to Install Service (#422) - Message List

Unable to Install Service

Hi,

I have the following problem when trying to install nsclient++ onto a Windows 2003 Server SP2 (note this is a member server).

Using a local administrator account on the server trying to install the install completes but the service does not get registered trying to manually register gives this error:

C:\Program Files\NSClient++>nsclient++ -install e NSClient++.cpp(212) Service installation failed: Unable to install service.5: Access is denied.

This occours on any version of nsclient++ right up to the latest release which makes me think its a problem with the server. I've also tried as the domain admintrator account too and have the same problem.

Does anyone have any idea what is causing this and what i should do to resolve?

Thank you.

tself
07/21/09 11:30:14 (4 years ago)
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  • Message #1309

    Try doing a msiexec /l* log.txt /i <msi> and email me the log (michael<at>medin<dot>name) and I shall look at it.

    In the log it should hopefully say some more things.

    I shall see if I can extend the logging in the next build as well...

    Michael Medin

    mickem
    07/21/09 12:47:03 (4 years ago)
    • Message #1310

      As for resolving, you can always just install it manually.

      Maybe I should add a "ignore button" so you can ignore the error?

      What it tries to do is register the service...

      MickeM

      mickem
      07/21/09 12:47:53 (4 years ago)
      • Message #1311

        Thanks for your replies.

        I installed the nsclient++ and it unpacks the files fine, it just fails at the installation of the service, therefore i tried to register the service manually but got the error above.

        However i just had another look at it and seem to have sorted the problem.

        RESOLUTION: I ran "FileMon?" tool from SysInternals? which installing the service, and found access denied errors. But permissions where not the problem. It turned out that Sophos Anti-Virus thought the "Nsclient++.exe" was a virus. Once I authorised the nsclient++.exe file in Sophos the service could install and run fine.

        Thanks.

        tself

        tself
        07/21/09 15:36:07 (4 years ago)
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