NSClient++ Help (#1) - Can´t install on Win2008 Enterprise SP1 (#257) - Message List

Lines didn't break as expected... it is of course:

nsclient++ /install

nsclient++ /start

Just installed NSClient++-x64-0.3.5 on a Windows 2008 Server SP1, 64-bit.

Worked like a charm with the zip file, just extracted the zip, and installed:

nsclient++ /install nsclient++ /start

Humm...

I just translated the error...

the error (in english) means "System Error 5 has occurred.", "Access is Denied error messages can occur".

so I am thinking maybe you have a problem with your windows 20008 setup?

When you "run" net start nsclientpp you have to do some from an "elevated command prompt" and also make sure that the users have the correct privlages to execute the files and/or access the directories.

Also check if you have any policy settings that may interfere.

Michael Medin

uhmm... you did "run" it (when you ran NSClient++ /test it is running perfectly).

I think the "new" service handling could have issues but you should see that in the log. Also I am a bit doubtful that you don't get anything in the log since it "Logs when it starts" so maybe there is some issue with "launching the service" ?

I don't have any x64 w2k8 machine to test on so unless someone can help me with that I cant really diagnose it further.

I can do some tests on x64 Vista (which I have) if you let me know which biunary you check?

MickeM

I have made it... But there is no output... I think that NSClient++ is not able to run under Windows 2008 Enterprise x64 SP1. Is there any alternative program for that?

Under Capure IIRC there is an option for capturing global events or some such which you need to enable...

MickeM

humm, sounds all good.

Then I would: download debugview from microsoft (sysinternals) and have that running (capturing global events) when you start the service as you can catch debug from it when the service is starting)

Also w32/x64 version and os would be interesting to see.

Michael Medin

I have downloaded debugview. But there is no output by trying to start NSClient++ on my Windows 2008 Enterprise x64 SP2 System... :-(

Sewulba

humm, sounds all good.

Then I would: download debugview from microsoft (sysinternals) and have that running (capturing global events) when you start the service as you can catch debug from it when the service is starting)

Also w32/x64 version and os would be interesting to see.

Michael Medin

It tells that:

---

Launching test mode - client mode
l \NSClient++.cpp(370) Attempting to start NSCLient++ - 0.3.5.1 2008-09-24
d \NSClient++.cpp(773) Loading plugin: CheckDisk...
d \NSClient++.cpp(773) Loading plugin: Event log Checker....
d \NSClient++.cpp(773) Loading plugin: Helper function...
d \NSClient++.cpp(773) Loading plugin: CheckSystem...
d \PDHCollector.cpp(66) Autodetected w2k or later, using w2k PDH counters.
d \NSClient++.cpp(773) Loading plugin: CheckWMI...
d \PDHCollector.cpp(103) Using index to retrive counternames
d \NSClient++.cpp(773) Loading plugin: File logger...
l \FileLogger.cpp(93) Log path is: C:\Install\2008erInstaller\\nsclient.log
d \NSClient++.cpp(773) Loading plugin: NRPE server...
d \PDHCollector.cpp(123) Found countername: CPU:    \Prozessor(_total)\Prozessor
zeit (%)
d \PDHCollector.cpp(124) Found countername: UPTIME: \System\Systembetriebszeit
d \PDHCollector.cpp(125) Found countername: MCL:    \Speicher\Zusagegrenze
d \PDHCollector.cpp(126) Found countername: MCB:    \Speicher\Zugesicherte Bytes
d \NSClient++.cpp(773) Loading plugin: NSClient server...
d \NSClient++.cpp(773) Loading plugin: SystemTray...
d \Socket.h(637) Bound to: 0.0.0.0:5666
d \Socket.h(637) Bound to: 0.0.0.0:12489
e \SysTray.cpp(51) SysTray is not installed (or it cannot interact with the desk
top) SysTray won't be loaded. Run NSClient++ SysTray install to change this.
l \NSClient++.cpp(476) NSCLient++ - 0.3.5.1 2008-09-24 Started!
l \NSClient++.cpp(278) Using settings from: INI-file
l \NSClient++.cpp(279) Enter command to inject or exit to terminate...

---

Sewulba

It tells that:

---

Launching test mode - client mode l \NSClient++.cpp(370) Attempting to start NSCLient++ - 0.3.5.1 2008-09-24 d \NSClient++.cpp(773) Loading plugin: CheckDisk... d \NSClient++.cpp(773) Loading plugin: Event log Checker.... d \NSClient++.cpp(773) Loading plugin: Helper function... d \NSClient++.cpp(773) Loading plugin: CheckSystem... d \PDHCollector.cpp(66) Autodetected w2k or later, using w2k PDH counters. d \NSClient++.cpp(773) Loading plugin: CheckWMI... d \PDHCollector.cpp(103) Using index to retrive counternames d \NSClient++.cpp(773) Loading plugin: File logger... l \FileLogger.cpp(93) Log path is: C:\Install\2008erInstaller
nsclient.log d \NSClient++.cpp(773) Loading plugin: NRPE server... d \PDHCollector.cpp(123) Found countername: CPU: \Prozessor(_total)\Prozessor zeit (%) d \PDHCollector.cpp(124) Found countername: UPTIME: \System\Systembetriebszeit d \PDHCollector.cpp(125) Found countername: MCL: \Speicher\Zusagegrenze d \PDHCollector.cpp(126) Found countername: MCB: \Speicher\Zugesicherte Bytes

d \NSClient++.cpp(773) Loading plugin: NSClient server... d \NSClient++.cpp(773) Loading plugin: SystemTray... d \Socket.h(637) Bound to: 0.0.0.0:5666 d \Socket.h(637) Bound to: 0.0.0.0:12489 e \SysTray.cpp(51) SysTray is not installed (or it cannot interact with the desk top) SysTray won't be loaded. Run NSClient++ SysTray install to change this. l \NSClient++.cpp(476) NSCLient++ - 0.3.5.1 2008-09-24 Started! l \NSClient++.cpp(278) Using settings from: INI-file l \NSClient++.cpp(279) Enter command to inject or exit to terminate...

---

Sewulba

I would not recomend using the GUI untill you have the regular server working...

Anyways, what does:

nsclient++ /test

tell you?

MickeM

Error in Log from GUI:

Failed to attach to shared session: Failed to open shared mempory (was never created) for: _solo_2492_

Maybe it helps to see my problem.

Sewulba

Ok... I have the Problem by 4.!

--- C:\Install\2008erInstaller>net start nsclientpp Systemfehler 5 aufgetreten.

Zugriff verweigert ---

What is that?

Sewulba

uhmm... how do you install from the zip file?

ie. what step gives you the error?

1. unzip to a local direcoty
2. run: nsclient++ /install
3. edit nsc.ini
4. run: net start nsclientpp

MickeM

I got the Error by installing from msi and by installing from ZIP-file! I have no way to install it and make it produktifity!

When do you get the error when you "Install" from the zip file?

AFAIK it should work fine... I have only tried 32 bit version on w2k8 though but try installing from the zip files and let me know how it goes...

MickeM

No... Also no install from ZIP-File. Same Error like with MSI-File! Very hard.

AFAIK it should work fine... I have only tried 32 bit version on w2k8 though but try installing from the zip files and let me know how it goes...

MickeM